Ez96 Terms and Conditions – Complete Guide for Members

01 Account Eligibility and Registration

To register and use ez96 services, you must meet the following eligibility requirements without exception:

• Be at least 18 years of age at the time of registration.
• Not a citizen or resident of a region or country that prohibits online gambling under local law.
• Register only one account in your own name – owning multiple accounts or registering under someone else's name is strictly prohibited.
• Provide accurate and up-to-date personal information during registration. Any false information may result in account termination.
• Take full responsibility for keeping your password and account login details confidential.

Ez96 reserves the right to reject any registration application or close an existing account without providing a reason where there are reasonable grounds to do so, including suspected fraud or a breach of terms.

02 Deposit and Withdrawal of Funds

Ez96 supports a variety of payment methods including local bank transfers (FPX), Malaysian e-wallets such as Touch 'n Go eWallet and GrabPay, and selected cryptocurrencies. All transactions are processed in Malaysian Ringgit (MYR) unless otherwise stated.

• Minimum deposit is RM 30 unless otherwise stated in a specific promotion.
• The minimum withdrawal is RM 50 and the daily maximum is RM 50,000 for standard accounts.
• Withdrawals are processed within 5–30 minutes for fully KYC-verified accounts.
• ez96 is not responsible for any delays caused by the member's bank or third-party payment service providers.
• Withdrawals will only be processed to an account registered under the same member's name. Transfers to third parties are not permitted.
• ez96 reserves the right to request additional verification documents before processing a withdrawal for security purposes.

03 Bonuses, Promotions and Wagering Requirements

Ez96 offers a wide range of bonuses including a welcome bonus, reload bonuses, weekly cashback, and VIP programme rewards. All bonuses are subject to specific terms and conditions stated alongside each promotion.

• Bonuses cannot be withdrawn directly – they must first meet the specified rollover requirements.
• Rollover requirements are typically between 10x and 30x the bonus value, depending on the promotion type.
• Each promotion has its own validity period. Bonuses not used within the specified period will expire automatically.
• ez96 reserves the right to void bonuses if there is suspected promotion abuse or any attempt to exploit the system.
• A member may only benefit from one welcome bonus for the lifetime of their account.
• The maximum winnings from bonus funds may be capped depending on the terms of the relevant promotion.

04 Permitted Player Conduct

Ez96 operates a zero-tolerance policy against all forms of fraud, manipulation, or behaviour that may compromise the integrity of the platform. The following conduct is strictly prohibited:

• Using unauthorised automation software, bots, or third-party tools to play or make wagering decisions.
• Collusion between players to manipulate game outcomes or exploit system loopholes.
• Using another person's account or sharing your account with another individual.
• Any attempt to hack, modify, or interfere with the ez96 system.
• Making deposits using unauthorized payment methods or another person's bank account.
• Abusive, threatening, or offensive behaviour towards ez96 customer support staff.

Violation of any of the above may result in immediate account suspension, forfeiture of account and bonus balances, and legal action where necessary.

05 Account Termination and Closure

You may close your ez96 account at any time by contacting our customer support team. Any valid cash balance in your account (excluding bonus balances that have not met rollover requirements) will be returned to you via an approved withdrawal method.

Ez96 also reserves the right to suspend or terminate a member's account in the following situations:

• Violation of any section of these Terms and Conditions.
• Failure to submit KYC verification documents within the stipulated timeframe.
• Suspected fraudulent activity, money laundering, or other illegal activity.
• Requests from relevant authorities.
• Accounts inactive for more than 12 consecutive months.

06 ez96 Liability Limits

Ez96 makes every effort to ensure the platform operates smoothly and free from technical disruptions. However, we cannot guarantee that the service will be available without interruption at all times. In the event of a technical disruption, affected game results may be voided and bets refunded.

• ez96 is not responsible for any losses arising from internet connection disruptions on the player's end.
• In the event of a technical error resulting in an incorrect winnings payout, ez96 reserves the right to correct that error.
• ez96 is not responsible for unauthorised access to your account resulting from your own negligence in keeping your password confidential.

07 Responsible Gaming

Ez96 is committed to responsible gaming practices. We recognise that gambling may pose an addiction risk to some individuals, and we take this responsibility seriously.

Self-control tools available in your ez96 account include daily and weekly deposit limits, loss limits, session time limits, and temporary or permanent self-exclusion options. All tools take effect immediately, and some require a cooling-off period before they can be relaxed.